Susan Howell is a Commercial, Farm, and Crop Producer in Keller Leopold’s Syracuse office. Susan joined the agency in 2006. She has a deep passion for helping others both professionally and personally, and her 20 plus years of insurance experience allows her to fulfill this passion with her Keller Leopold customers.
Prior to her time at Keller Leopold, Susan was Hamilton County Hospital’s Human Resources Director and gained nine years of insurance experience with other agencies.
When not at work, Susan enjoys time with family and friends, reading, DIY projects, and golf. She is a member of the Methodist church and an active Booster Club member.
The Syracuse native has been married to Thad for more than 30 years. They have two grown children and one grandson. Susan holds an Associate’s Degree in Business Management from Pratt Community College.
Three words that describe Susan: Honest, Caring, Trustworthy
Kaylyn Rivas-Account Manager
Kaylyn Rivas is an Account Manager in Keller Leopold’s Syracuse office. She plays a vital role in helping to provide outstanding insurance coverage and customer support. She joined the agency in 2014.
Prior to Keller Leopold, Kaylyn worked at the Garden City Family YMCA and as a CNA at the Seasons of Life Living Center.
In her free time, Kaylyn enjoys spending time with family and friends, going to concerts, camping, traveling, riding ATV's, and supporting her nieces and nephews at sporting events. She is also a member of St. Raphael’s Catholic Church, the Syracuse Booster Club, and the Syracuse Elementary PTO.
Kaylyn grew up in Syracuse. She married Joseph Rivas in 2011, and they have two children - Antonio and Joslyn.
Three words that describe Kaylyn: Motivated, Creative, Honest
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